Content Guru

Next-Generation brain® AI to Super-Charge your CX

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Start Your CX Journey with Content Guru

At Content Guru, customers are the center of our world. Let us make the customer the center of yours. We create outstanding omni-channel customer experiences. Working with thousands of businesses around the world, we support our customers at every stage of their CX journey. Let your journey to great CX begin here.

News and Resources


Cloudlinx Bolsters its CX Portfolio with Content Guru’s storm® Platform

Content Guru and Cloudlinx, a leading expert in advising CX decision-makers on technologies for their contact center, announced a new partner agreement. The agreement allows Cloudlinx to add Content Guru’s Contact Center as a Service (CCaaS) platform, storm®, to its portfolio of CX solutions.



Content Guru Wins ‘Best Enterprise Contact Center Platform’ at the CX Awards 2024

Content Guru has been awarded the accolade of ‘Best Enterprise Contact Center Platform’ at CX Today’s CX Awards 2024.



Content Guru Announces New Democratized Service Management Tool to Reduce Real-Time Service Creation Friction

storm® CONDUCTOR™ empowers operational-level users to make impactful service changes in real-time.


Gartner® Magic Quadrant™: Contact Center as a Service

2023 Gartner® Magic Quadrant for Contact Center as a Service

Key Facts

True cloud communications solution for emergency services

Reduction in inbound calls with intelligent automation

Single deployment of CX seats in the world

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Driving Great CX

Endlessly scalable. Limitless integrations. 99.999% reliability. With Content Guru’s world-leading cloud contact center solution, storm®, Content Guru makes engagement easy. From data-driven CX insights to integrations that enhance, not replace, your existing systems. storm’s modular approach means that we’ll have a solution for you.

For any sector, for any size.

Customer success stories

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Looking to Take Your CX to the Next Level?

Find out what the world's largest organizations and the world's most critical services have in common when in comes to connecting their communications with their data. Book a consultation today and a CX expert will be in touch to help recharge your customer engagement.

Gartner, Magic Quadrant for Contact Center as a Service, 07 August 2023, Drew Kraus, et. Al.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.